Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of josie earl

josie earl

October 7, 2025

5  out of  5
rating by josie earl
"This is such an amazing office! One of the associates Anna Brown was so helpful and I definitely recommend!"
Profile photo of Tim Casey

Tim Casey

October 7, 2025

5  out of  5
rating by Tim Casey
"I have been with this insurance agent now for 3 months. There have been difficult situations with my mortgage company that resulted in a lot of problems, however this insurance office has been great assisting me, and helping out any way possible. They are a top notch group!"
We responded:
"Thank you! We're thrilled to hear that Jonathan was able to provide you with excellent service and help you save on your auto and home insurance. We appreciate your trust and look forward to assisting you again in the future!"
Profile photo of Gina Rich

Gina Rich

October 7, 2025

5  out of  5
rating by Gina Rich
"Very helpful"
We responded:
"We appreciate you leaving us a review! "
Profile photo of Johnathon Lee

Johnathon Lee

October 6, 2025

5  out of  5
rating by Johnathon Lee
"Awesome customer service!"
We responded:
"Thank you!!"
Profile photo of Lee Alexander

Lee Alexander

October 2, 2025

5  out of  5
rating by Lee Alexander
"Made everything so quick and seamless. Customer service was amazing! Took care of eve thing for me and was extremely responsive."
We responded:
"Thank you so much for your kind words! It’s always our goal to make the experience as smooth as possible for our customers. We truly appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Rhonda Kendrick

Rhonda Kendrick

October 1, 2025

5  out of  5
rating by Rhonda Kendrick
"They have went above and beyond to make sure we understand the process. They are very knowledgeable and always available when we have questions."
We responded:
"We're thrilled to hear that we could make the process clear and that our team was able to support you whenever you had questions. Providing knowledgeable and accessible service is very important to us, and we’re glad it made a positive difference for you. Please don’t hesitate to reach out if you need anything else!"
Profile photo of Jonathan Ayers

Jonathan Ayers

September 30, 2025

5  out of  5
rating by Jonathan Ayers
"Very friendly. When I have a question or concern they go out of their way to answer or get the answer."
We responded:
"We appreciate your review! "
Profile photo of Lisa Sullivan

Lisa Sullivan

September 25, 2025

5  out of  5
rating by Lisa Sullivan
"Jo Anne and everyone in Oneonta are wonderful! Great Team and Great Support!"
We responded:
"We appreciate your business so much! "
Profile photo of Tammy Darnell

Tammy Darnell

September 22, 2025

5  out of  5
rating by Tammy Darnell
"The agents helping me with my insurance needs are awesome!! Great personality’s and so helpful and Informative! Thank you Allstate!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that our agents provided you with helpful and informative service. Your satisfaction means a lot to us, and we appreciate you choosing us for your insurance needs!"
Profile photo of Mario Paez

Mario Paez

September 16, 2025

5  out of  5
rating by Mario Paez
"The Oneonta Team is always on their A-Game. Great service every time and always there when you need them."
We responded:
"Thank you so much for your kind words! "
Profile photo of Sherry Gladden

Sherry Gladden

September 11, 2025

5  out of  5
rating by Sherry Gladden
"Great Job, Alejandra! Thank you for being so helpful today."
We responded:
"Thank you so much for your kind words! "
Profile photo of Amber Ledbetter

Amber Ledbetter

September 9, 2025

5  out of  5
rating by Amber Ledbetter
"So helpful anytime you call with questions."
We responded:
"We appreciate your review! "
Profile photo of Elizabeth Spray

Elizabeth Spray

September 6, 2025

5  out of  5
rating by Elizabeth Spray
"Nicole was such a great help! She was very informative and very sweet! 🩷"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Nicole was helpful and made your experience enjoyable. We appreciate your support and hope to assist you again soon!"
Profile photo of Rickey Rolin

Rickey Rolin

September 5, 2025

5  out of  5
rating by Rickey Rolin
"They have always been fair to me and have worked with me on everything. Will always use Kim Lee State Farm"
We responded:
"Thank you so much! Your trust and confidence mean a lot to us, and we are grateful for the opportunity to serve you. If there is anything else we can do to further enhance your experience or if you have any further questions, please don't hesitate to reach out. We are here to support you."
Profile photo of Ella Andrews

Ella Andrews

September 5, 2025

5  out of  5
rating by Ella Andrews
"Absolutely wonderful experience with Nicole. She is my hero for the day. Thanks so much!"
We responded:
"Thank you for your wonderful feedback! We’re so happy to hear that Nicole could be your hero for the day. We appreciate your kind words and look forward to assisting you again soon!"
Profile photo of Miles Fomby

Miles Fomby

August 28, 2025

5  out of  5
rating by Miles Fomby
"Ask for Monica"
We responded:
"Thank you! "
Profile photo of Odder Otter

Odder Otter

August 23, 2025

5  out of  5
rating by Odder Otter
"I have been using Kim for about 12 years now I think . Even though I moved about 2 hours away . In all those years I have never heard even one of her people sound agitated . They are the nicest bunch of people I've ever dealt with . About two and a half years ago I lost everything I owned to a house fire and almost lost myself . I have heard a lot of bad things about insurance companies when things go wrong . That was not my experience . State farm literally took care of me . I made one call and had people calling me almost every day asking what I needed . State Farm took me from homeless back to where I was before the fire . Everyone was so kind and caring. I have absolutely no complaints about anything . I will be a state farm man for life . Thank you Kim and State Farm ."
We responded:
"Thank you so much for your heartfelt and kind words. We are truly honored to have been able to support you through such a difficult time, and it means the world to us to know that our team was able to make a positive difference in your life. Your loyalty over the past 12 years is deeply appreciated, and we’re grateful that distance hasn’t changed the relationship we’ve built. We’re committed to continuing to provide the same care and support you’ve come to expect from us. Thank you again for trusting State Farm – we’re proud to have you as part of our family for life!"
Profile photo of alan frederick

alan frederick

August 15, 2025

5  out of  5
rating by alan frederick
"They were really helpful on starting a new account with them and really friendly"
We responded:
"Thank you for your kind feedback! We’re glad to hear that starting your new account with us was a smooth and positive experience. Our team strives to be helpful and friendly every step of the way. If you ever need anything else, please don’t hesitate to reach out!"
Profile photo of Shane Best

Shane Best

August 14, 2025

5  out of  5
rating by Shane Best
"Nicole with State Farm is excellent. If you need help with insurance, I highly recommend her she was extremely helpful."
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Nicole provided you with excellent service. We’re always here to help!"
Profile photo of Dakota Lee

Dakota Lee

July 21, 2025

5  out of  5
rating by Dakota Lee
"Great company"
We responded:
"Thank you so much!"
Profile photo of Austin Martinez

Austin Martinez

July 17, 2025

5  out of  5
rating by Austin Martinez
"Friendly and they help you with what ever need to be done"
We responded:
"Thank you so much for your kind words! "
Profile photo of Kelsey Hellums

Kelsey Hellums

July 14, 2025

5  out of  5
rating by Kelsey Hellums
"Great service and easy to work with!"
We responded:
"Thank you for your kind words! "
Profile photo of Tracy Johnson

Tracy Johnson

July 11, 2025

5  out of  5
rating by Tracy Johnson
"Everyone is so friendly and help you get the right price for you. Highly recommend"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was friendly and helped you find the right price. Your recommendation means a lot to us. We look forward to serving you again soon!"
Profile photo of Brian Cole

Brian Cole

July 8, 2025

5  out of  5
rating by Brian Cole
"Kim Lee State Farm Insurance is Absolutely Wonderful. Everyone is very Great there and I love having my Insurance with them."
We responded:
"Thanks Brian! We appreciate your business!"
Profile photo of Adrian jr Zavala

Adrian jr Zavala

July 2, 2025

5  out of  5
rating by Adrian jr Zavala
"Seth Otinger was very clear and explained policy’s very well !!"
We responded:
"Thank you for your feedback! We're glad to hear that Seth explained the policies clearly and helped make everything easy to understand. We appreciate your trust and are here if you need any further assistance!"