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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Whited

June 12, 2025

5  out of  5
rating by Jeremy Whited
"this is Kenneth Whited. I’m using my son‘s account on Google to leave the greatest feedback to the best people I have ever met and never dealt with. Is it Kim Lee insurance agency treat you like family there thanks a lot."
We responded:
"Thank you so much for being a valued customer! "
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Grace Malek

June 5, 2025

5  out of  5
rating by Grace Malek
"Very helpful and informative! Kim Lee’s State Farm office is the best. They take care of their customers!"
We responded:
""Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and informative. We definitely strive to provide the best service possible, and it’s wonderful to know that our efforts are making a difference for our customers!"
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Nina Broom

June 5, 2025

5  out of  5
rating by Nina Broom
"Nicole Dobbs was very helpful when I inquired about insurance. She explained everything & was very thorough! She was able to get me a great rate so that I could save. Highly recommend."
We responded:
"Thank you for your kind words! We’re thrilled to hear that Nicole was able to assist you with your life insurance inquiry and that you found her explanations thorough and helpful. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you!"
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cindy dinkins

May 28, 2025

5  out of  5
rating by cindy dinkins
"Nicole at Kim Lee State Farm Insurance was a great help to us in securing coverage for our new home. We are very pleased with coverage and service and how nice to deal with someone face to face and local!"
We responded:
" We’re thrilled to hear that Nicole was able to assist you in securing coverage for your new home. Providing personalized, face-to-face service is important to us, and it’s wonderful to know you had a positive experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"
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Julio A. Hernandez Garcia

May 28, 2025

5  out of  5
rating by Julio A. Hernandez Garcia
"Super helpful!"
We responded:
"We appreciate your review! "
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cindy dodd

May 28, 2025

5  out of  5
rating by cindy dodd
"Nichole did a great job of getting all of our insurance transferred."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Nicole was able to assist you with transferring your insurance smoothly. She is a valued member of our team, and we’re glad her efforts made a positive impact on your experience."
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Sarah Frost

May 28, 2025

5  out of  5
rating by Sarah Frost
"Any time I have an issue, the office staff has gone above and beyond to help me. I use them for home and auto. They've been great being accessible and helpful! I would definitely recommend them."
We responded:
"We truly appreciate you taking the time to share your experience. It’s wonderful to hear that our team has been able to assist you with your home and auto needs, and that you’ve found us accessible and helpful. Your recommendation means a lot to us!"
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Amanda Long

May 25, 2025

5  out of  5
rating by Amanda Long
"Always nice and helpful"
We responded:
"Thank you so much! "
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John Endsley

May 23, 2025

5  out of  5
rating by John Endsley
"Since moving from the Birmingham office we are very happy with service Kim Lee and the staff she has all are professional and do a wonderful job thanks."
We responded:
"Thank you! We're thrilled to hear that you are happy with the service provided by our team. We strive to maintain a high standard of professionalism and it's wonderful to know that our efforts are appreciated. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you!"
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Alannah Wiggins

May 23, 2025

5  out of  5
rating by Alannah Wiggins
"I've used Kim Lee for about a year now and love their customer service. Today, I spoke with Chaylee, and we went over my policy, which I had some confusion about. She was very professional over the phone and answered all my questions. I recommend this place for your insurance needs!"
We responded:
"Thank you so much for taking the time to share your positive experience! We're delighted to hear that our team, especially Chaylee, were able to assist you with your policy and provide the clarity you needed. Your recommendation means a lot to us, and we're committed to continuing to deliver exceptional customer service. Thank you again!! "
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Daniel Meza

May 9, 2025

4  out of  5
rating by Daniel Meza
"Awesome service. Great people"
We responded:
"We appreciate your feedback! Thank you so much! "
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Landon Tabitha

April 29, 2025

5  out of  5
rating by Landon Tabitha
"Kim helped me with everything I needed!"
We responded:
"Thank you for being a valued customer! "
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Jael Sanchez M

April 26, 2025

4  out of  5
rating by Jael Sanchez M
"Exceptional service! Always nice and great people!"
We responded:
" We’re thrilled to hear that you had an exceptional experience with our team. Providing great service is our top priority! Thank you! "
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Greg Watts

April 15, 2025

5  out of  5
rating by Greg Watts
"Great service. Always available and great about returning calls and answering questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team is dedicated to being available and responsive, and it's wonderful to know that our efforts made a difference for you!"
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Amanda Hutcheson

April 9, 2025

5  out of  5
rating by Amanda Hutcheson
"I love this state farm, these is the best, and so r the people i love you all.at 28254 State Highway 75, Oneonta ,Al. Across form Valley Ford"
We responded:
"Thank you so much for your kind words! "
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Jeff Melvin

April 7, 2025

5  out of  5
rating by Jeff Melvin
"Staff here are always friendly and helpful. I highly recommend them for your insurance needs."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. Our staff works hard to provide friendly and helpful service, and your recommendation means a lot to us!"
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Ann LaCoss

March 28, 2025

5  out of  5
rating by Ann LaCoss
"Excellent service"
We responded:
"Thank you so much for your kind words!"
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Samantha Terrell

March 27, 2025

5  out of  5
rating by Samantha Terrell
"Nicole helped me find the best quote for my car and was very friendly! Definitely recommend her for all your insurance needs!"
We responded:
"We're thrilled to hear that Nicole was able to assist you in finding the best quote for your car insurance. Your recommendation means a lot to us, and we’re always here to help with any of your insurance needs. If you have any questions or need further assistance in the future, don’t hesitate to reach out! Thank you! "
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Elaine Corvin

March 21, 2025

5  out of  5
rating by Elaine Corvin
"I have been customer of Kim Lee Hammett’s State Farm office for many years, and true to previous experiences with them I have had “top of the line” help with my current insurance needs. Many thanks to all of them for all their friendly and professional help."
We responded:
"Thank you so much for your review!"
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Risha Ree

March 19, 2025

5  out of  5
rating by Risha Ree
"Nicole has been so sweet, super helpful and went over and beyond to make sure I get the best quote for my needs. I really appreciate her. 100% Highly recommend!"
We responded:
"We’re thrilled to hear that Nicole was able to assist you and provide the support you needed. It’s always our goal to go above and beyond for our customers, and we’re glad to know that you felt that during your experience with us. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
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Stephen

March 18, 2025

5  out of  5
rating by Stephen
"Nice people at the statefarm in oneonta al"
We responded:
"Thank you so much for the kind words! "
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Holly Guinn

February 26, 2025

5  out of  5
rating by Holly Guinn
"Nicole was such a huge help for our family! So caring, knowledgeable, and willing!"
We responded:
"Thank you so much for your kind words! We're happy to hear that Nicole was able to assist your family and provide the support you needed. Our team takes pride in being caring and knowledgeable, and it’s wonderful to know that it made a difference for you!"
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Mickey Mccreless

February 24, 2025

5  out of  5
rating by Mickey Mccreless
"Love them"
We responded:
"Thank you so much for your review! "
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Crystal Zamora

February 24, 2025

5  out of  5
rating by Crystal Zamora
"I was so excited a when I walked in and seen Nicole Dobbs sitting at the desk we go way back. She’s an amazing lady and has always been a wonderful friend."
We responded:
"Thank you so much for your review! "
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Patti Williams

February 20, 2025

5  out of  5
rating by Patti Williams
"During the holidays, I had to file a claim on my homeowner's policy. As a recent widow, I was nervous handling everything on my own, so I contacted Kim Lee who referred me to Chaylee on her team. Chaylee very patiently explained everything to me, making contacts with my claims specialist and even identifying one area where I might want to add coverage which I did for a very nominal amount of money. I've done business with Kim and her staff for years and they are the best! I highly recommend her team for all your insurance needs."
We responded:
"Thank you so much for taking the time to share your experience! We are truly honored to have earned your trust, especially during such a challenging time. We're glad to hear that Chaylee was able to assist you with your claim and provide the guidance you needed. Your kind words about our team mean a lot to us, and we are committed to providing the best service possible to all of our clients. If you ever need further assistance or have any questions in the future, please don’t hesitate to reach out! Thank you again! "