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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mario Paez

September 16, 2025

5  out of  5
rating by Mario Paez
"The Oneonta Team is always on their A-Game. Great service every time and always there when you need them."
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Tim Casey

September 12, 2025

3  out of  5
rating by Tim Casey
"I have been with this insurance agent now for 2 months, started off great. However as the last few months have played out, I have been very disappointed. This agency gets a 3 star from me, because they are average. There were multiple times that our calls or texts to try to get answers have been ignored. They will get back to you eventually, but sometimes it will be whenever they get around to it,not ASAP! I'm a positive person, and I don't expect perfection. But these folks need to improve to change my opinion! Shop wisely for your insurance needs!"
We responded:
"Thank you! We're thrilled to hear that Jonathan was able to provide you with excellent service and help you save on your auto and home insurance. We appreciate your trust and look forward to assisting you again in the future!"
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Sherry Gladden

September 11, 2025

5  out of  5
rating by Sherry Gladden
"Great Job, Alejandra! Thank you for being so helpful today."
We responded:
"Thank you so much for your kind words! "
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Amber Ledbetter

September 9, 2025

5  out of  5
rating by Amber Ledbetter
"So helpful anytime you call with questions."
We responded:
"We appreciate your review! "
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Elizabeth Spray

September 6, 2025

5  out of  5
rating by Elizabeth Spray
"Nicole was such a great help! She was very informative and very sweet! 🩷"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Nicole was helpful and made your experience enjoyable. We appreciate your support and hope to assist you again soon!"
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Rickey Rolin

September 5, 2025

5  out of  5
rating by Rickey Rolin
"They have always been fair to me and have worked with me on everything. Will always use Kim Lee State Farm"
We responded:
"Thank you so much! Your trust and confidence mean a lot to us, and we are grateful for the opportunity to serve you. If there is anything else we can do to further enhance your experience or if you have any further questions, please don't hesitate to reach out. We are here to support you."
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Ella Andrews

September 5, 2025

5  out of  5
rating by Ella Andrews
"Absolutely wonderful experience with Nicole. She is my hero for the day. Thanks so much!"
We responded:
"Thank you for your wonderful feedback! We’re so happy to hear that Nicole could be your hero for the day. We appreciate your kind words and look forward to assisting you again soon!"
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Miles Fomby

August 28, 2025

5  out of  5
rating by Miles Fomby
"Ask for Monica"
We responded:
"Thank you! "
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Odder Otter

August 23, 2025

5  out of  5
rating by Odder Otter
"I have been using Kim for about 12 years now I think . Even though I moved about 2 hours away . In all those years I have never heard even one of her people sound agitated . They are the nicest bunch of people I've ever dealt with . About two and a half years ago I lost everything I owned to a house fire and almost lost myself . I have heard a lot of bad things about insurance companies when things go wrong . That was not my experience . State farm literally took care of me . I made one call and had people calling me almost every day asking what I needed . State Farm took me from homeless back to where I was before the fire . Everyone was so kind and caring. I have absolutely no complaints about anything . I will be a state farm man for life . Thank you Kim and State Farm ."
We responded:
"Thank you so much for your heartfelt and kind words. We are truly honored to have been able to support you through such a difficult time, and it means the world to us to know that our team was able to make a positive difference in your life. Your loyalty over the past 12 years is deeply appreciated, and we’re grateful that distance hasn’t changed the relationship we’ve built. We’re committed to continuing to provide the same care and support you’ve come to expect from us. Thank you again for trusting State Farm – we’re proud to have you as part of our family for life!"
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alan frederick

August 15, 2025

5  out of  5
rating by alan frederick
"They were really helpful on starting a new account with them and really friendly"
We responded:
"Thank you for your kind feedback! We’re glad to hear that starting your new account with us was a smooth and positive experience. Our team strives to be helpful and friendly every step of the way. If you ever need anything else, please don’t hesitate to reach out!"
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Shane Best

August 14, 2025

5  out of  5
rating by Shane Best
"Nicole with State Farm is excellent. If you need help with insurance, I highly recommend her she was extremely helpful."
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Nicole provided you with excellent service. We’re always here to help!"
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Dakota Lee

July 21, 2025

5  out of  5
rating by Dakota Lee
"Great company"
We responded:
"Thank you so much!"
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Austin Martinez

July 17, 2025

5  out of  5
rating by Austin Martinez
"Friendly and they help you with what ever need to be done"
We responded:
"Thank you so much for your kind words! "
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Kelsey Hellums

July 14, 2025

5  out of  5
rating by Kelsey Hellums
"Great service and easy to work with!"
We responded:
"Thank you for your kind words! "
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Tracy Johnson

July 11, 2025

5  out of  5
rating by Tracy Johnson
"Everyone is so friendly and help you get the right price for you. Highly recommend"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was friendly and helped you find the right price. Your recommendation means a lot to us. We look forward to serving you again soon!"
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Brian Cole

July 8, 2025

5  out of  5
rating by Brian Cole
"Kim Lee State Farm Insurance is Absolutely Wonderful. Everyone is very Great there and I love having my Insurance with them."
We responded:
"Thanks Brian! We appreciate your business!"
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Adrian jr Zavala

July 2, 2025

5  out of  5
rating by Adrian jr Zavala
"Seth Otinger was very clear and explained policy’s very well !!"
We responded:
"Thank you for your feedback! We're glad to hear that Seth explained the policies clearly and helped make everything easy to understand. We appreciate your trust and are here if you need any further assistance!"
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Rachel Renda

July 1, 2025

5  out of  5
rating by Rachel Renda
"Great communication. Quick to resolve any issues. Always friendly!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you appreciated our communication and quick resolution. It’s always our goal to provide friendly and efficient service. We look forward to working with you again!"
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Anna Prince

June 27, 2025

5  out of  5
rating by Anna Prince
"Very helpful, kind agents."
We responded:
"We appreciate your business and your kind words! "
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Caryn Tucker

June 26, 2025

5  out of  5
rating by Caryn Tucker
"Thank you Nicole for all your hard work, getting my family insurance straightened out. You took the extra time to make sure everything was right, made sure I understood it. All the agents that work in the office are great. I appreciate all your hard work."
We responded:
"Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. It was our pleasure to assist you and your family with your insurance needs. I'm glad to hear that you felt supported throughout the process and that our team made a positive impact!"
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Julie Wiltsey

June 24, 2025

5  out of  5
rating by Julie Wiltsey
"I love dealing with Kim Lee - State Farm.. everyone is very knowledgeable of questions you may have.. and always very pleasant to speak with. Love you guys! 🤗"
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with Kim Lee - State Farm. We're thrilled to hear that you find our team knowledgeable and pleasant to work with. Your satisfaction is our top priority, and we’re here to help with any questions you may have in the future. Thanks again for your support!"
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Michael Foust

June 20, 2025

5  out of  5
rating by Michael Foust
"Chaylee was just awesome to work with!"
We responded:
"Thank you for your feedback and thank you for being a valued customer at Kim Lee-Hammett State Farm!"
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Haley Tripp

June 20, 2025

5  out of  5
rating by Haley Tripp
"Chaylee was super nice, patient and empathetic with me, thankyou!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Chaylee provided you with such a positive experience. Our team strives to be patient and empathetic, and it's wonderful to know that it made a difference for you!"
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Jeremy Whited

June 12, 2025

5  out of  5
rating by Jeremy Whited
"this is Kenneth Whited. I’m using my son‘s account on Google to leave the greatest feedback to the best people I have ever met and never dealt with. Is it Kim Lee insurance agency treat you like family there thanks a lot."
We responded:
"Thank you so much for being a valued customer! "
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Grace Malek

June 5, 2025

5  out of  5
rating by Grace Malek
"Very helpful and informative! Kim Lee’s State Farm office is the best. They take care of their customers!"
We responded:
""Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and informative. We definitely strive to provide the best service possible, and it’s wonderful to know that our efforts are making a difference for our customers!"